the lux culture
Collaboration is central to our culture and the key to our success because at LUX we’re not prescriptive in our methodology - we understand that it is YOUR event.
We strive to collaborate where possible with clients to develop respect and trust, an approach fundamental to assuring high standards are maintained and exceeded, event after event.
Our extremely high client retention rate and continued growth year on year is the result of our our commitment to repeatedly delight clients and build long-term relationships.
We are your complete events team, an integrated extension of your in-house events team or a think-tank of ideas and solutions.
Value for money is one of our unique selling points. We offer different pricing options because as a small West Coast owned and operated agency, we can.
You may choose to engage us on a fixed budget, for materials and time, or on a performance-based arrangement. The choice is yours.
We guarantee clarity and detail all the way. Our rigorous management process will give you peace of mind because it was designed to eliminate any unpleasant surprises.
One of the biggest concerns is always - “Will everything arrive on time?” Yes it will.
We are proud of our reputation to deliver what we promise.
Our highly-trained people are our greatest asset. We regularly invest in training and technology.